Use the Book Now form on any tour page, the Plan Your Safari form or WhatsApp to tell us your dates and group size. There is no charge for a quote, and we are happy to adjust the itinerary, accommodation level or pace until it is right for you.
When you are happy with the itinerary we send a written invoice showing exactly what is included and excluded, the total price and the payment schedule. Paying the deposit on that invoice secures your vehicle, guide and accommodation - especially important for peak-season camps that sell out early.
The balance is due before your safari starts, on the date shown on your invoice. We send a reminder well in advance, so there are no surprises.
Your invoice will list the payment options available for your booking, which may include bank transfer, card payment and M-Pesa mobile money for guests in Kenya. Prices are usually quoted in US dollars; bank or card fees and exchange-rate differences are charged by your own provider.
We will only ever share payment details through our official email address, bookings@lisamtourskenya.com, or on your invoice. If you ever receive a message asking you to pay into different account details, do not pay - call or WhatsApp us on our listed number to confirm first.
Plans change. Our booking terms, sent with your invoice, explain how date changes and cancellations work. We always try to help you rebook rather than lose your trip, and we recommend travel insurance with cancellation cover from the day you pay your deposit.
Send us your dates and we'll put together an itinerary and quote based on what you've just read.
